Contract details
Lead agency: Department of Government Services
Conditions of use: Mandatory
Arrangement type: 23 suppliers
Start date: 17 December 2021
End date: The service towers under the telecommunication services head agreement expires on 17 December 2027
What’s covered
This contract covers the following main areas of telecommunications services.
Data and Internet services
- secure and reliable data and internet and internet-based services across Metropolitan, Regional and Rural Victoria, and other locations within Australia
- managed data services (e.g. routers, edge devices, WAN optimization)
- associated professional advisory services.
Fixed Voice services
- reliable and secure incoming and outgoing call services
- design, installation and management of network infrastructure
- fixed services including local, interstate, international, calls to mobiles, calls to satellite services and calls to inbound services
- conferencing services (voice, web and video)
- associated professional advisory services.
Mobility services
- reliable, secure and scalable connectivity
- satellite voice and data services
- mobility Devices
- managed Mobility Services
- SMS Broadcast (Gateway) Services
- Mobile Device Management (MDM)
- associated professional advisory services.
Unified communications and Contact Centre services (Note: This is a qualification tower only)
- unified communications services
- telephony services
- mobile telephony services
- contact centre services including call recording, WFM, analytics, etc
- associated hardware (handsets, headsets and conferencing system)
- associated professional advisory services.
Using this contract
All Victorian Government departments and agencies are eligible to use this contract.
Find out who can use state purchase contracts.
This contract provides:
- best value and the latest technology
- high levels of service
- high-quality infrastructure
- state-wide coverage.
Supplier details
Updated